Best Rates Guaranteed on viceroypalmsprings.com

Looking for the best Internet rate at the Viceroy Palm Springs? Look no further–if you find a lower rate on any other website, we will match it!

Viceroy Palm Springs guarantees that every hotel reservation booked through the www.viceroypalmsprings.com website is guaranteed to have the lowest rate publicly available on the Internet.

If you find a rate on another website lower than the best available Internet rate on the www.viceroypalmsprings.com website, for the same room type and dates, rate payment requirements (e.g. full prepayment) and restrictions, we will not only match the lower rate you have found, but will also reward you for bringing it to our attention!

You must do the following to claim our Best Available Rate Guarantee:

  1. Book your reservation at viceroypalmsprings.com and contact Viceroy Palm Springs within 24 hours of booking your room by completing the required information in the Best Available Rate Guarantee Claim Form
  2. Upon its verification of your claim, Viceroy Palm Springs will adjust your rate for the nights for which the lower rate was found, plus give you a FREE upgrade to the next available room type.
  3. Rooms on the other website must be publicly available and bookable on the Internet at the time of verification. The rates are not valid if they are only published in the text.

Here is how our Best Available Rate Guarantee works:

  • Let's assume that you book a two night stay at the Viceroy Palm Springs for a rate of $279 per night
  • Within 24 hours, you find a rate of $278 through another website for the same dates and same room type.
  • Complete the Best Available Rate Guarantee Claim Form to claim the Best Available Rate Guarantee.
  • If we verify that indeed your booking with us is confirmed and a lower rate is available and bookable via another website, Viceroy Palm Springs will honor that rate for the nights for which the lower rate was found, plus give you a free upgrade to the next available room type
  • Does not apply to advance purchase rates